Privacy Policy

Introduction

TurboAgency ("we," "our," or "us") operates the turboagency.io platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Account Information: When you create an account, we collect your name, email address, company name, and billing information.

Usage Data: We automatically collect information about how you interact with our platform, including pages visited, features used, timestamps, and device information.

Client Data: When you use our platform to manage marketing campaigns for your clients, you may input client business information, campaign data, and marketing assets. You retain ownership of all client data.

AI Interaction Data: Conversations with our AI tools, generated content, and campaign recommendations are processed to deliver our services. We do not use your proprietary client data to train our AI models.

How We Use Your Information

• To provide and maintain our platform services
• To process your transactions and manage your subscription
• To send service-related communications (updates, security alerts, support)
• To improve our platform features and user experience
• To detect and prevent fraud, abuse, or security incidents
• To comply with legal obligations

Data Sharing

We do not sell your personal information. We share data only with:

• Service Providers: Cloud hosting (Vercel, Railway, Supabase), payment processing (Stripe), and AI services (Anthropic) that help us deliver the platform.
• Legal Requirements: When required by law, court order, or to protect our rights.
• Business Transfers: In connection with any merger, acquisition, or sale of assets.

Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security audits. Multi-tenant isolation ensures your agency's data is never accessible to other agencies on our platform.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Export your data in a standard format
• Opt out of marketing communications

Data Retention

We retain your data for as long as your account is active. Upon account deletion, we remove your data within 30 days, except where retention is required by law.

Cookies

We use essential cookies for authentication and platform functionality. We use analytics cookies to understand platform usage. You can manage cookie preferences through your browser settings.

Children's Privacy

Our platform is not intended for individuals under 18. We do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification.

Contact Us

For privacy-related inquiries:

• Email: privacy@turboagency.io
• Address: TurboAgency